Response or Comment
Response discussing whether the Consumer Federal Protection Bureau should change its processes for dealing with consumer complaints and consumer inquiries.
Digital Commons Citation
Engel, Kathleen; Spector, Mary; and Financial Regulation and Consumer Protection Scholars and Former Regulators, "Response Regarding the Bureau’s Consumer Complaint and Consumer Inquiry Handling Processes (Docket No. CFPB-2018-0014)" (2018). CFPB Comments by Scholars & Regulators. 11.